- Our goal is your satisfaction, so if you for any reason are not satisfied with your order, you may return your unused item(s) for a full refund within 30 days of purchase. Please be aware that you will be responsible for the shipping charges related to your return. All refunds will be returned to the original payment method.
Return Qualifications and Return Process
- Items must be unused and not damaged
- Please reach out to us via email at greengrottoessentials@gmail.
com with your order number, the reason for the return along with pictures of said item(s) - Once reviewed and approved, we will forward the Return Merchandise Number along with the shipping label to finalize the process